Technical Writing Job Directory
Senior Technical Writer —
From: Telligent |
Location Dallas, Texas |
State |
Posted: Sep 04, 2009 12:13 PM
Telligent is an enterprise collaboration and community software company. The company’s fully-integrated platform and portfolio of applications transform how organizations listen to, engage and measure interaction with customers, partners and employees. Telligent powers collaboration for many of the world’s largest brands including Dell, Microsoft, Electronic Arts and Reader’s Digest. For more information visit www.telligent.com.
We are looking for a highly motivated and energetic candidate to join our Product Documentation Team as Senior Technical Writer. Responsibilities include:
• Manage all aspects of documentation for Telligent products, including wiki help content, flow and architectural diagrams, and instructional video.
• Manage team of technical writers to ensure consistent voice and quality.
• Create documentation plans, manage to plan, and communicate progress regularly. Execution on commitments is considered more important than the plan.
• Manage multiple high-profile documentation projects at the same time in a fast-paced, deadline-driven development environment, while maintaining a critical eye to detail and quality.
• Work closely with Product Development team (program managers and developers) to understand all products thoroughly, including features, functionality, and bug fixes. This requires communicating with team members directly face-to-face as well as with remote employees via video conferencing.
• Be resourceful in finding answers to questions using tools available and seeking answers from the right people in the organization.
• Adhere to and evangelize corporate style guides, templates, and processes.
• Participate in special projects as required.
Qualifications
• BA or BS in technical or communications discipline
• 5 or more years of experience in technical writing, product management, or program management.
Core Values
1. Customers come first. Period.
2. Honesty. Always.
3. Accountability for all we say and do.
Equal Opportunity Employer
Telligent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please email resume to: careers@telligent.com
We are looking for a highly motivated and energetic candidate to join our Product Documentation Team as Senior Technical Writer. Responsibilities include:
• Manage all aspects of documentation for Telligent products, including wiki help content, flow and architectural diagrams, and instructional video.
• Manage team of technical writers to ensure consistent voice and quality.
• Create documentation plans, manage to plan, and communicate progress regularly. Execution on commitments is considered more important than the plan.
• Manage multiple high-profile documentation projects at the same time in a fast-paced, deadline-driven development environment, while maintaining a critical eye to detail and quality.
• Work closely with Product Development team (program managers and developers) to understand all products thoroughly, including features, functionality, and bug fixes. This requires communicating with team members directly face-to-face as well as with remote employees via video conferencing.
• Be resourceful in finding answers to questions using tools available and seeking answers from the right people in the organization.
• Adhere to and evangelize corporate style guides, templates, and processes.
• Participate in special projects as required.
Qualifications
• BA or BS in technical or communications discipline
• 5 or more years of experience in technical writing, product management, or program management.
Core Values
1. Customers come first. Period.
2. Honesty. Always.
3. Accountability for all we say and do.
Equal Opportunity Employer
Telligent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please email resume to: careers@telligent.com